Client: - Hi, am I speaking with the Help Department?
Employee: -That's right. Good morning, how can I help you?
E: - Sure I can. But I can't install it, you'll have to do it yourself. I'll guide you on the phone, alright?
C: - Yes. I can give it a try. I don't know much about these things, but I think I'm ready to install it. Where should I start?
E: - Step one is opening HEART. Did you find it?
C: - Yes, but there are several programmes executing right now. Can I install it at the same time?
E: - What programmes are those?
C: - Let me see, I have... PAIN-PAST.EXE, LOW-ESTEEM.EXE and RESENTMENT.COM executing at this moment.
E: - No problem. LOVE will automatically delete PAST-PAIN.EXE from your current operational system. It might be recorded in your permanent memory, but it won't affect other programmes. LOVE eventually will replace LOW-ESTEEM.EXE with a module from the system called HIGH-ESTEEM.EXE. Nevertheless, you must delete RESENTMENT.COM completely. This programme keeps LOVE from installing properly. Can you delete it?
C: - I don't know how.
E: - Go to menu START and select FORGIVENESS.EXE. Execute it as many times as necessary, until RESENTMENT.COM is completely deleted.
C: - Done. LOVE started to install automatically. Is that normal?
E: - Yes. Soon you'll get a message saying LOVE will remain active as long as HEART is current. Can you see that message?
C: - Yes I do. Is the installation complete now?
E: - Yes, but remember that you only have the basic programme. You need to connect to other HEARTS to get updates.
C: - Oh, oh... An error message is showing. What should I do?
E: - What does the message say?
C: - Error 412. Programme not active in internal components. What does that meant?
E: - Don't worry, it's a common problem. It means LOVE is configured to execute in external HEARTS, but it hasn't been executed in your own HEART. It's one of those technical things of the programming; in simple terms, it means you have to love your own equipment before you can love others.
C: - So, what should I do?
E: - Can you find the directory called Self acceptance?
C: - Yes, I see it.
E: - Excellent, you're a fast learner.
C: - Thanks.
E: - You're welcome. Click on the following files to copy them on the directory MY HEART: SELF FORGIVENESS.DOC, SELFESTEEM.TXT, VALUE.INF and REALISATION.HTM. The system will replace any file in conflict and will repair any damaged program. Make sure you delete LOW-ESTEEM.EXE and RESENTMENT.COM from every directory, and then delete every temporary files and the recycling bin, so they never can be activated.
C: - I see. Hey! MY HEART is filling with some very pretty files. SMILE.MPG is opening on my screen and indicates that WARM.COM, PEACE.EXE and HAPPINESS.COM are replicating...
E: - That indicates that LOVE is installed and executing. You can handle it now. One more thing before I leave you...
C: - Yes?
E: - LOVE is a free software. Make sure you give it, alongside its different modules, to every person you know and love. They themselves, will share it with others, and will give you back some nice modules.
C: - I'll do that. Thanks for your help.
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